FAQs. Quick answers for initial questions.
Our dedicated customer service team is always happy to hear from prospective customers. We’re keen to learn about your dairy and produce requirements and how we can help you to meet them. But if you just have some quick questions you want answering, you might find what you need below.
Frequently asked questions
Do I have to sign a contract?
No. We prefer our customers to stay with us because they value our service, efficiency and dedication. All we ask is that you make a regular weekly order.
How do I place an order?
Speak to our customer service team and they will help you to set up a regular order for set days. You can also phone or email your orders for next day delivery. If it’s easier, we can also agree a time for us to call you and confirm your order.
How many days a week do you deliver?
We can supply you with your dairy and produce up to 6 days a week. The only day we don’t deliver is Sunday.
What times do you deliver?
We’ll agree a 2-hour delivery window that fits your schedule.
How do I pay?
You can pay by direct debit, a Bacs bank transfer or by debit or credit card. Our payment terms are 30 days from the date of invoice.
Is there a minimum order?
To make our service worthwhile, we ask that you spend on average at least £60 per week on dairy and food produce.
Ready for a quote?
Whether you need support for one site or five, we’ll be happy to provide a quote.
Get in touch
If you have a question or would like to discuss your needs, our dedicated team would be happy to help.